FAQ

What is VitalSwap, and how does it work?

VitalSwap allows you to exchange your local currency to USD and make global payments, including paying foreign merchants and international tuition fees.

How do I use VitalSwap to make a payment?

Sign up, exchange your local currency to dollars at the best market rates, and send payments using the EasySend feature.

What are the benefits of using the VitalSwap virtual dollar card?

The virtual dollar card offers convenience and security for global transactions without hefty fees and is widely accepted.

How can VitalSwap help my business receive payments from Africa?

VitalSwap enables businesses to receive payments from Africa in their local currency, avoiding revenue loss from exchange rate fluctuations.

What currencies does VitalSwap support for business payments?

VitalSwap supports various currencies, allowing payments to be made globally and received in local currency.

How do I set up VitalSwap for my business?

You need to sign up, choose your preferred currency, and set up your account to start receiving payments.

Are there any fees for businesses using VitalSwap?

There may be fees associated with currency conversion and transactions; details will depend on your specific business needs.

What are the benefits of using VitalSwap for business payments?

VitalSwap offers competitive rates, fast transfers, and protection against currency fluctuations.

How secure is VitalSwap for business transactions?

VitalSwap employs advanced security measures to protect your business transactions from fraud and unauthorized access.

Can I use VitalSwap for both local and international transactions?

Yes, VitalSwap facilitates both local and international transactions, making it a versatile solution for businesses.

What is the process for receiving payments from African customers?

Customers in Africa can send payments directly in their local currency, which VitalSwap converts into your preferred currency.

Global Offices

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vitalSwap Payment Technologies, Inc., NMLS ID:2670555, is a licensed MSB. vitalSwap is not a bank. Financial services are provided by processor and banking partners to our customers.

VitalSwap’s payment services in the European Economic Area (EEA) territory are provided through a white-label partnership with Belmoney S.A., a payment institution licensed and under supervision of the National Bank of Belgium, registration no. 0540.745.997, with passport rights to operate in all EEA countries in accordance with PSD2 (Directive (EU) 2015/2366). All payments in the EEA are powered and processed by Belmoney in accordance with Belgian and European law.

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