Card Creation Service Notice

Card services are temporarily unavailable. Our card providers are working on a resolution, and updates will be shared as more information becomes available.

Status Update

Dear Valued Users,

We are currently experiencing a temporary disruption affecting card services.

As a result, some card-related activities may be unavailable or may not work as expected.

Our card providers are actively working on a resolution, and we are closely monitoring the situation to ensure normal service is restored as quickly as possible.

What this means for you

  • Some card services may be temporarily unavailable.
  • Certain card-related transactions may experience delays or interruptions.
  • This issue affects both new and existing users.
  • New users may experience difficulties creating cards.

What we’re doing

We are working closely with our card providers to resolve the issue and restore full card services as soon as possible.

Stay Updated

We will continue to share updates on this page as more information becomes available.

We sincerely apologize for any inconvenience and appreciate your patience and understanding.

Last Updated: June 2026

Global Offices

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vitalSwap Payment Technologies, Inc., NMLS ID:2670555, is a licensed MSB. vitalSwap is not a bank. Financial services are provided by processor and banking partners to our customers.

VitalSwap’s payment services in the European Economic Area (EEA) territory are provided through a white-label partnership with Belmoney S.A., a payment institution licensed and under supervision of the National Bank of Belgium, registration no. 0540.745.997, with passport rights to operate in all EEA countries in accordance with PSD2 (Directive (EU) 2015/2366). All payments in the EEA are powered and processed by Belmoney in accordance with Belgian and European law.

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